Order Fulfillment

Order fulfillment is all about closing the gap between what you have and what your customers need.  This requires an ideal flow of information and Material.

Order fulfillment is defined as the steps involved in receiving, processing and delivering orders to end customers.

A fulfillment service is defined as a third-party company that provides these order fulfillment steps on behalf of another party, such as an online seller. 

Use any combination of our warehouses or yours to ship internationally and domestically. On-demand and custom order fulfillment solutions support your business no matter what your business is. Connect product supply to retail demand.

How Order Fulfillment Works:


Whether you outsource your order fulfillment to a company , or you choose to do it in-house, receiving inventory from your manufacturers or suppliers is the first step toward getting orders to your end customers.

  • Count each item to ensure the actual number of items matches the number of items ordered from the supplier(s)
  • Inspect the inventory to see if any items have been damaged
  • Add SKUs to warehouse management software in order to keep track of the location, counts and number of sales of each of your items
  • Apply SKU or bar code labels if they do not already have them

In Some cases kitting or assembly might be required

Inventory Storage

Once inventory has been received, counted, inspected, labeled, and added to your warehouse management software, it is time for it to be shelved.

Proper inventory storage is one of the most important aspects of maximizing the speed and accuracy of your order fulfillment operations.

Each SKU is often designated an individual storage bin to allow for faster, more efficient order processing.

Order Processing

Once the order has been received by your warehouse, the individual items that make up that order are then picked off the shelves by warehouse staff and transported to an order packing station. The packing station will go through a series of quality control checks, determine the best packaging materials, scan items, add packing slips and any inserts, seal the box, and then move it to the shipping station.


After an order has been picked and packed, it is moved to a shipping station to prep it for delivery to the end customer.

It is the responsibility of the shipping station to weigh the package and determine the best ship method for the order. While some online sellers have a small handful of products that require basic delivery from just one carrier, such as the U.S. Postal Service, other sellers have orders that come in all shapes and sizes with specific requirements that are sent to customers domestically and internationally, which means shipping becomes much more complex.

Returns Processing

For online buyers, the ability to easily return purchased items is an important part of the buying decision. For online sellers, the ability to effectively handle those returns is critical to their fulfillment operations, and to their overall businesses.

Because of our many  fulfillment warehouses, your orders will be shipped on time and accurately.

We specialize in Order fulfillment to many of the countries in South America, that is why we are trusted by many International companies to handle their orders

If you are in need of affordable order fulfillment for your business, let us know, we’d love to chat.